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Technical Support

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Troubleshooting Documentation

If you're experiencing issues with any of the software for your PLTW programs, please review the support documentation provided below.


West Point Bridge Builder         

We're Here to Help

Questions? Our friendly PLTW Solution Center team members are here to answer all of your questions. Call us at 877.335.7589 for live, one-on-one support Monday-Friday 7 a.m.-11 p.m. ET, Saturday 9 a.m.-6 p.m. ET, and Sunday 2-11 p.m. ET. You also can email us at [email protected]